This initiative will build eGovernment capacity in Bangladesh and develop resources for facilitating the effective use of information and communication technology (ICT) by the public sector in the world’s least developed countries.

The project is led by a team from the National Centre for Information Systems Research (NCISR) at The Australian National University (ANU). Based on ongoing research, the project team is working with people in Bangladesh and Australia to foster a greater understanding of ICT - investigating how it can enable more efficient and productive government practices and better services for citizens. The program is funded by the Australian Government’s Public Sector Linkages Program (PSLP) administered by AusAID.

The first phase of the project was conducted in 2008 and led to a comprehensive report outlining a five-year strategic pathway for eGovernment adoption in Bangladesh, a custom-built intensive training workshop for senior government officials, delivery of training workshops to 107 senior and mid-level government officers and the production and distribution of an ICT Management Handbook. The series of training workshops helped to increase knowledge and positive attitudes about ICT among leaders in the public service, leading to flow-on benefits for their departments and, ultimately, improved government services for the people. The project included an awareness program in the form of seminars, posters and other outreach materials. The project was a step towards knowledge building among public sector leaders on the benefits of ICT for decision making and work practices.

The second phase, beginning in 2010, will embed ICT knowledge in the wider Bangladeshi public service for the longer term by developing a rigorous curriculum for government officers in collaboration with the Bangladesh Public Administration Training Centre (BPATC) and other experts from Bangladesh and Australia. The project coincides with the Bangladesh Government’s vision to enable a Digital Bangladesh by 2021.